Introduction
At Our Service Center, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and secure your data when you use our services.
Business Details
Our Service Center
No.31A, 1st Floor, Advaitha Ashram Road,
Saraswathi Street, Salem, Tamil Nadu - 636004.
Phone: +91 98427 33339, +91 99940 33339
Email: globalsalem@gmail.com
Information We Collect
- Customer Name, Address, Phone Number, and Email Address
- Device Information (Model, Serial Number, Issue Details)
- Billing and Payment Details
- Communications sent to us (emails, messages, forms)
How We Use Your Information
- To provide diagnosis, repair, and service updates
- To contact you regarding service status or approval
- To improve our customer support and service quality
- For invoice, billing, warranty, or verification purposes
Data Security
- We use secure tools, systems, and physical safeguards to protect your data.
- Access to customer information is strictly limited to authorized staff.
- We do not share your data with unauthorized third parties.
Sharing of Information
- We DO NOT sell, rent, or trade your personal information.
- Information may be shared only with:
- Service partners (only when needed for specific repair tasks)
- Government authorities, if legally required
Data Retention
- Customer and device information is stored securely for service-history purposes.
- You may request data deletion, subject to legal requirements.
Customer Responsibilities
- You are responsible for backing up your device data before service.
- We are not responsible for data loss during repair, diagnostics, or testing.
Cookies & Website Usage
If our website uses cookies, they may collect anonymous browsing information to improve user experience. You can disable cookies in your browser settings.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
Your Rights
- Right to access your personal information
- Right to request correction of incorrect data
- Right to request deletion of your data (where legally possible)
Policy Updates
We may update this Privacy Policy occasionally. Any changes will be posted on this page.
Contact Us
For any privacy-related questions, please contact us at:
globalsalem@gmail.com